In line with the latest government advice to minimise the spread of COVID 19/Coronavirus, the practice has taken the difficult but necessary steps to adapt how we deliver care to all of our patients.
As of midday today, all new appointments will be dealt with by a GP, or our practice pharmacist, via the telephone. This will be completed on the same day that you have made contact with the practice.
If the GP or pharmacist requires you to have a face to face consultation, you will then be offered an appointment. We hope to be able to see you on the same day, but we anticipate that we will be very busy and may need to defer face to face appointments to the next day.
We continue to follow guidance from Public Health England, which is that all adults and children with a continuous cough OR fever >37.8C are advised to self-isolate for 14 days, and:
If you have ANY other symptoms or on-going problems, need to speak to one of our clinical team urgently, or you had an appointment which has been cancelled, please call the surgery on 020 8741 3944 so we can arrange to support you in the safest way possible.
Thank you for understanding.