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How your records are used

confidentialityIn order to provide the highest quality of health care, the NHS must keep records about you, your health and the care we have provided or plan to provide to you. Records may include basic details about you (such as address, date of birth, next of kin), contact we have had with you (such as clinical visits), notes and reports about your health, your treatment and care, results of x-rays, laboratory test etc. and relevant information from people who care for you and know you well, such as health professionals and relatives.

How we keep you records confidential

Everyone working for the NHS has a legal duty to keep information about you confidential. We have a duty to maintain full and accurate records of the care we provide to you, keep records about you confidential, secure and accurate as well as provide information in a format that is accessible to you (i.e. in large type-font if you are partially sighted). It is good practice in the NHS to discuss and agree the details about you we keep on record and from time to time, we will write to clinicians about the care you are receiving (for example referral letters).

For more details on how your information is stored and managed in the NHS, visit

We may share information with the following:

  • Main partner organisations: Strategic Health Authorities, Special Health Authorities, NHS Trusts (Hospitals, PCTs), Ambulance Service
  • Other government/non-governmental partner organisations: subject to strict sharing protocols about how it will be used include social services, education services, local authorities, voluntary sector, providers and private sector

You have the right to confidentiality under law. You can come into the practice to review information held on records about you. You have the right to ask for copies of all records about you (for which you may have to pay a fee) and you can decide not to share your information between health professionals or for uses not directly related to your care at any time, please ask at reception for more information.

Further detail is provided on the Your Information Leaflet, please ask at reception.

Mission Statement [PDF]

Freedom of Information

As part of the Freedom of Information Act 2000, the practice must maintain a publications scheme, which outlines types of information we make available to the public (this does not include any patient information).

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